how to delete a playstation account

This wikiHow teaches you how to request the permanent deletion of your PlayStation Network (PSN) account.

Steps

1
Review what happens when you delete your account. Deleting your account is permanent. Make sure you understand the following points before you proceed: ^[1]
- You will no longer be able to use the Online ID to create a new account.
- All purchases will be lost. No content can be transferred to another account.
- All subscriptions will be terminated.
- Your PSN wallet will no longer be available and your remaining funds will be deleted.
2
Gather your account information. Your PSN account can only be deleted by someone at Sony, and they'll need the following information:
- Your sign-in ID, which is your email address.
- Your PSN Online ID.
- Any security information you've added to protect your account.
3
Contact Sony PlayStation support. Support options vary by location.^[2]
- To use chat support, go to the Sony Live Chat Request website, select PSN Account Help, and then select Contact Us.
- To contact Sony PlayStation support by phone, call the support number for your region. If you don't see a phone number for your region below, do a web search for your country name and ″Sony PlayStation support phone number.″
  - Australia: 1300 13 7669
  - Europe: 0203 538 2665
  - Hong Kong: 2341 2356
  - Malaysia: 1 800 81 4963
  - North America (English): 1-800-345-7669
4

Request that the support agent delete your account. You may have to answer security questions to confirm your identity before the agent deletes your account.

Add New Question

Question

If I delete my account, can I use the same email address to create another?

Yes, after the deletion is complete and confirmed by PS support. However, your username cannot be reused.
Question

If I delete my PSN account, will my child accounts also be deleted?

If you have any child accounts connected to this PSN account, they will be closed as well.
Question

Can I create another Playstation Network account with the same email as the one I used for a deleted account?

Yes, when you PERMANENTLY delete your PSN account, all information regarding that account, including your email, will be erased from the network and you can use it to open a new account.
Question

Is it possible to make a new name for an existing PlayStation Network account?

The PSN username change feature is coming to PlayStation this year.
Question

Can I reuse the same username if I make a new account after deleting the old one?

Yes! Because you have erased everything, your same username should be available. You might have to wait a day or two.
Question

Can I use my Google email address for my PSN account on PlayStation 3?

Yes! Any valid email address should work properly for creating a PSN account.
Question

If I delete my PSN online ID, does it become available for others?

Unfortunately, no. When you delete an account with a PSN online ID, it cannot be used again because that ID is stored in their database forever.
Question

How can I reset my PlayStation 4 password if I have forgotten the birth date I used to set up my account?

The PlayStation site says if you cannot provide the date of birth that was entered when the account was set up, or open the verification email, you will need to contact them with the following information: online ID (the name shown when you play online) or sign-in ID email address, and a copy of your ID (driver's license, etc.).
Question

Someone is using my account for their PS4 account. How do I delete them?

Change your password, enable 2fa, go on the PlayStation network website, check devices and log off that ps4/5. If you cannot do that, contact Sony live chat as they will help you.
Question

If I delete my account will I loose any of the games I bought from the PlayStation store?

Yes, it removes everything and you won't get a refund, they will state that before you close your account.